Privacy Policy
Effective date: October 18, 2026
1. Overview
AgentMedia (“we,” “us,” or “our”) operates the platform at agentmediaco.com (“Service”). This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have. By using AgentMedia you agree to the practices described here.
2. Information We Collect
Account information. When you register we collect your name, email address, and a hashed password. We never store your password in plain text.
Profile & preferences. During onboarding you may provide your real estate market, target city or zip codes, and content preferences. This data is used solely to personalise your experience.
Subscription data. We store your plan tier and subscription status. Payment card details are handled entirely by Stripe and are never transmitted to or stored on our servers.
Content you create. Articles, social posts, and other content you draft or publish through the platform are stored in your account so you can access them later.
Usage data. We process page visits, feature usage, browser/device information, and error logs to operate and improve the Service. Google Analytics may process usage events and online identifiers according to the active configuration.
Cookies & browser storage. We use authentication cookies managed by NextAuth.js, access cookies for protected areas, and browser storage for settings and request recovery. Google Analytics may use cookies for measurement. Launch by Affiliate.Watch uses referral tracking, including a visitor cookie, to attribute subscriptions and recurring payments to referring affiliates. Referral identifiers may be saved with your account and sent to Stripe as payment metadata.
You can manage cookies through your browser settings. Blocking authentication cookies can prevent sign-in; blocking analytics or referral tracking can affect measurement or affiliate attribution. Contact us with privacy questions or requests.
Lead and inquiry information (collected on behalf of agents). Agents using AgentMedia publish a public site that may include a contact or lead form. When a visitor voluntarily submits that form, we collect the contact details they provide — typically name and email — solely to deliver that inquiry to the agent and, where the agent has connected one, to the agent’s email or newsletter provider. This information is collected on behalf of the publishing agent, who controls it and is responsible for how it is used. We do not use lead information for advertising, and we do not sell, rent, or trade it to any third party. A visitor may request access to or deletion of their submitted information by contacting us at Admin@AgentMediaCo.com or the publishing agent directly.
3. How We Use Your Information
- To create and manage your account and provide the Service.
- To generate AI-powered content tailored to your market using your preferences.
- To process subscription payments through Stripe.
- To send transactional emails (account confirmation, password reset, billing receipts) through Resend.
- To monitor platform health, fix bugs, and improve features.
- To comply with legal obligations.
We use usage information for service analytics and referral information to administer our affiliate program. We do not sell your article content or account information as a marketing list.
4. Third Parties We Share Data With
Depending on the features you use and the services enabled, information is processed by these providers:
| Provider | Purpose | Data shared |
|---|---|---|
| Stripe | Subscription billing | Email, customer/subscription identifiers, plan selection, and payment metadata including referral identifiers when present. Stripe collects payment details. |
| Resend | Transactional email | Email address, email content |
| Anthropic | AI content generation | Your market data & content prompts |
| Neon | Database hosting | All account & content data |
| Vercel and Vercel Blob | Application hosting and media storage | Requests, operational logs, uploaded/generated media, and application data. Public media URLs may be accessible to anyone with the URL. |
| Perplexity API and SerpAPI | Research, search, and story discovery | Search queries, market/topic selections, and content/source context needed for the feature. |
| ElevenLabs | Podcast speech generation | Narration text and selected voice settings when creating audio. |
| Pexels and Unsplash | Stock-photo search and attribution | Photo search terms, selected-photo identifiers, download-attribution requests, and ordinary browser requests when loading photos. |
| Google Analytics | Audience and service-use measurement | Page/usage events, device/browser information, and online identifiers according to the active configuration. |
| Launch by Affiliate.Watch | Affiliate attribution and commission administration | Referral/visitor identifiers, attribution events, and linked subscription/payment information through its Stripe connection. |
| Mailchimp or Kit, if you connect them | Optional newsletter/contact integrations | Connection credentials and contact/campaign data needed for the actions you request. |
| OpenAI, only when image generation is enabled and requested | Optional article illustrations | Article title/excerpt, market context, style instructions, and a pseudonymous safety identifier. This integration is currently disabled. |
Providers process information under their applicable terms and privacy policies. Do not submit confidential client information or sensitive personal details in AI prompts or articles unless you have authority and a suitable basis to share it. Publishing an article or using a public media URL makes that content accessible outside your account.
5. Data We Do Not Sell
We do not sell, rent, or trade your personal information to any third party for their own commercial or marketing purposes, ever.
6. Data Retention
We retain your account data while your account is active. Account deletion removes the account and related database records. Billing, security, legal, or dispute records may remain with us or our providers as needed; backups and separately stored media can have different retention periods. Contact us to request removal of separately stored media. If subscription cancellation cannot be confirmed, deletion is paused and we ask you to retry or contact support rather than silently leaving billing active.
7. Security
Passwords are hashed using bcrypt before storage. Data is transmitted over HTTPS. Our database is hosted on Neon with encrypted storage and network isolation. While no system is perfectly secure, we apply industry-standard controls and promptly investigate any suspected breach.
8. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Correct inaccurate information via Account Settings.
- Delete your account and associated data by emailing us.
- Export your content (articles and social posts) at any time.
To exercise any right, email us at Admin@AgentMediaCo.com. We respond to all requests within 30 days.
If you submitted your information through an agent’s lead or contact form, you may request access to or deletion of that information by emailing us at the address above, or by contacting the publishing agent directly.
9. Children
The Service is intended for adults operating professional real estate businesses. We do not knowingly collect personal data from anyone under the age of 18. If you believe a minor has provided us data, please contact us and we will delete it promptly.
10. Changes to This Policy
We may update this policy from time to time. When we do, we will revise the effective date at the top and, for material changes, notify you by email. Continued use of the Service after changes take effect constitutes acceptance of the revised policy.
11. Contact
Questions about this Privacy Policy? Reach us at:
AgentMedia